Hippojoy Game Privacy Protection Guidelines
Update Date: March 29, 2022
Effective Date: March 29, 2022
Welcome to the Hippojoy game provided by Hippojoy Company! We use the "Hippojoy Game Privacy Protection Guidelines" ("this guideline") to explain to you how we collect, use, store and share personal information when you use Hippojoy games, as well as your related rights and other matters.
Hippojoy or Hippojoy company (hereinafter referred to as "we") in this guideline refers to the provider of Hippojoy games and its services, registered at (Hong Kong).
The main points are as follows:
• In order to provide you with game entertainment and related services such as player interaction and consumption, we need to collect your game history, device information, login logs and other information.
• In order to better protect the physical and mental health of minors and encourage minors to surf the Internet in a healthy way, we may, on the basis of the state's regulations on the anti-addiction policy of online games,
• You can manage your personal information and related authorizations as described in this guideline.
• We adopt multi-faceted security protection measures to ensure that the protection of your personal information is at a reasonable level of security.
You can read the full version of the "Hippojoy Game Privacy Protection Guidelines" to understand more detailed personal information processing rules such as the correspondence between the types and uses of personal information.
1. Personal Information We Collect and Use
2. Sharing, Transfer and Public Disclosure of Personal Information
3. Storage of personal information
4. Cross-border transfer of personal information
5. Information Security
6. Your rights
8. Protection of minors
10. Contact us
1. Personal Information We Collect and Use
During your use of Hippojoy game services, Hippojoy games will collect the information you actively provide when using the service or generated due to the use of the service in the following ways to provide you, optimize our services and protect your account security :
1.1 When you register or use Hippojoy game services, we will collect your network identification information to mark you as a Hippojoy game user.
1.2 When you use Hippojoy game services, we will collect your game log information, such as login logs, item logs, operation information, game match information, friend records, etc., so that you can view your game history on the client, It is also used for customer service complaint handling and other game security analysis. In order to improve your game experience, we may synchronize the aforementioned information to subsequent versions of the game.
1.3 In order to ensure your normal use of our services, maintain the normal operation of basic game functions, optimize game product performance, improve your game experience and protect your account security, we will collect your device name, device type, model and version, System version, IP address, device identifier (such as IMEI, IMSI, MAC address, Android ID), application ID, network type and other information.
1.4 When you use the consumption function of Hippojoy game products, we will collect your recharge records, consumption records and other information in order to provide services and allow you to query your transaction records, while protecting your virtual items to the greatest extent possible. Recharge records and consumption records are sensitive personal information. The collection of the above information is necessary to realize the consumption function of Hippojoy game products, otherwise the transaction will not be completed.
1.5 In order to protect the security of your game account and create a fair, healthy and safe game environment, we will collect your game identification information, hardware and operating system information, installed application list, process and game crash records and other information for use in the game. Crack down on behaviors that damage the fair environment of the game or interfere with the normal operation of game services (such as detecting piracy, scanning plug-ins, preventing cheating, etc.).
1.6 When you interact with other players through text, pictures, voice, video and other means in the game, we may collect and save the above information you send to filter pornography, violence, politics, abuse, malicious advertisements, etc. content, in order to purify the game environment and maintain a healthy online environment.
1.7 If you want to interact with other game players and participate in live broadcasts through pictures, voice, and video, after your authorization, the game will access your photos or storage files, microphones, and cameras to provide you with screenshots, image uploads, and voice chat. , live interaction and other functions. If you refuse to authorize, you will not be able to use the corresponding functions, but it will not affect your normal use of other functions of the Hippojoy game. You can also cancel the relevant permission authorization at any time.
1.8 If you want to interact with nearby game players, after you authorize us to use the geographic location permission, we will collect your geographic location information to find nearby game players so that you can match with nearby players, form teams, etc. . Geographic location information is sensitive personal information, refusing to provide this information will only prevent you from interacting with nearby gamers, but will not affect your normal use of other functions of the Hippojoy game. You can also cancel the authorization of your geographic location information at any time.
1.9 If you choose to use functions such as photo pinching, we require you to provide and use a photo containing your facial recognition features. We will inform you of the relevant personal information collection and use rules again when you use relevant functions, and obtain your photos through the photo album or camera after your authorization and consent. You can also choose to refuse to authorize or refuse to use related functions, and refusal will not affect your normal use of other functions of the Hippojoy game. We will not retain or use the above photo of you for any other purpose without further notice and with your consent.
1.10 If you copy the information in the product to share, or receive the shared information in the product, we need to access your clipboard locally on the device, read the password, redemption code and other related information to realize Features such as benefit acquisition, event participation and sharing. We will only read information related to our services to complete relevant instructions and will not store such information. We do not collect other irrelevant information from your clipboard.
1.11 We may collect your mobile phone number if you provide it voluntarily for the notification of the results of the activities you participated in, the report of game failures, and the feedback and communication of the matters you inquired about, or to push you with your consent. Information of interest or promotional information.
1.12 If you contact our customer service, we may require you to provide necessary personal information for identity verification to ensure the security of your account. In order to provide services according to your demands, with your authorization, the human customer service personnel need to inquire or verify your relevant information within the scope of your authorization. We will take technical and management measures to ensure the security and confidentiality of your information as much as possible, and when necessary use within the range. We may also keep your contact details, records and content of your communications with us, and other information necessary to provide and record customer service to you.
1.13 We may analyze your game data to understand your preferences, so that we can better show you content that may be of interest to you in the Hippojoy game. If a product or service involves the display of the above content, you can manage the display content through the [Settings] of the product or service or by means of other instructions. For details, please refer to the description in the product.
Some products of Hippojoy game (list of advertisement push service products) will provide you with advertisement push service. We may use your device identifiers such as IMEI, IDFA, OAID, etc., advertising data such as exposure, click data, etc., and device information such as system language, screen height and width, screen orientation, etc., to provide you with relevant products. Interest-based advertising, evaluating and improving the effectiveness of our advertising and other promotional and promotional activities, and business analytics.
1.15 We will analyze the operation of our products according to the frequency and situation of users' use of Hippojoy game products, fault information, performance information, etc., to ensure the security of services, and to optimize our products and improve the quality of our services. However, we will anonymize or de-identify the relevant information for analysis, and we will not combine the information we store in the analysis software with the personally identifiable information you provide.
1.16 In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent in the following situations:
1) It is necessary to perform legal duties or legal obligations;
2) It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergencies;
3) Carry out news reports, public opinion supervision and other acts for the public interest, and process personal information within a reasonable scope;
4) In accordance with laws and regulations, handle the personal information disclosed by individuals themselves or other legally disclosed personal information within a reasonable scope;
5) Necessary for you to sign and perform a contract;
6) Other situations stipulated by laws and regulations.
1.17 Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not listed in the above description and your information is collected, we will use page prompts, interactive processes, website announcements, etc. In order to obtain your consent, we will explain to you the content, scope and purpose of information collection separately.
1.18 At present, we will not actively obtain your personal information from third parties except to collect game research information from third-party research institutions to help us improve game products and provide services suitable for you, as well as the situations that are clearly stated in this guideline. If it is necessary to indirectly obtain and process your personal information from a third party for business development in the future, we will strictly abide by the relevant laws and regulations, require the third party to obtain your consent and ensure the legality of the information provided.
2. Sharing, Transfer and Public Disclosure of Personal Information
2.1 Sharing of personal information
We will not actively share your personal information with third parties without your consent. If there are other situations in which your personal information is shared or you need us to share your personal information with a third party for use beyond the original authorized purpose, we will obtain your express consent for the above behavior directly or indirectly through the third party.
1) Protection of minors
In order to better protect the physical and mental health of minors and promote the healthy Internet access of minors, we will try to contact their guardians after suspected minors consume, and inform their guardians of relevant consumption records and other information for reminder, confirmation and processing.
2) Agent products
If you use the game products issued by us, we may share the logs and related information (such as login logs, etc.) you generate in the game with the developer or relevant third parties for game security analysis, improvement of game services, and further optimization of users game experience. If we share the aforementioned information, we will take corresponding compliance measures in strict accordance with relevant laws and regulations to ensure that personal information sharing complies with relevant laws and regulations. The aforementioned compliance measures include, but are not limited to, requiring developers or relevant third parties to strictly abide by the agreement reached with you in these Guidelines to collect and use your personal information, and urging developers or relevant third parties to take appropriate security technologies and management measures to protect your personal information. personal information security, etc.
3) Related products and services
When you use other products or services provided by us that are not Hippojoy games ("related products"), with your express authorization, we will bind the Hippojoy game product account you selected with the related products, and associate you with the corresponding game products The nickname, avatar, achievements or other information authorized by you of the account is shared with the related products and used to display to you or other users in the related products, so that you can participate in the game benefits activities in the related products and receive corresponding benefits. The specific personal information collection and use rules will be synchronized with you when you bind your account, and the account binding and information sharing will be completed after obtaining your authorization and consent. You can view and manage the authorization of your game history information according to the prompts on the [Settings] page of the associated product, or choose whether to display your game history information to other users. Refusal to authorize does not affect your use of other features of Hippojoy games and associated products.
4) Third-party services
In order to ensure the safe and stable operation of the game and achieve specific functions, some services in the Hippojoy game are provided by our affiliates or other third parties. We will carefully select third parties and third-party services, urge relevant third parties to collect and use your personal information in accordance with these Guidelines or other agreements with you, and take appropriate security technology and management measures to ensure the security of your personal information.
Some products of Hippojoy game (list of advertisement push service products) will provide you with advertisement push service. For the purpose of serving ads, evaluating and optimizing the effect of ad serving, we need to share some of your data with third-party partners such as advertisers and their agencies, and require them to strictly abide by our measures and requirements on data privacy protection, including but not It is limited to processing in accordance with the data protection agreement, letter of commitment and relevant data processing policies, to avoid identifying individuals and to ensure privacy and security.
2.2 Public disclosure of personal information
We will not publicly disclose the personal information collected. If public disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of information disclosed and the sensitive personal information that may be involved, and obtain your express consent.
2.3 Transfer of personal information
We will not transfer your personal information to third parties without your authorization. With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant circumstances and continue to protect or require new processors to continue in accordance with laws and regulations and standards not lower than those required by this guideline. Protect your personal information.
3. Storage of personal information
3.1 How and for how long the information is stored
We will store your information in a secure way, including local storage (such as data caching using APP), databases and server logs. Under normal circumstances, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations. After the aforementioned period expires, we will delete or anonymize your personal information. We judge the storage period of personal information mainly by referring to the following standards and whichever is longer:
1) Complete the business functions you agree to use;
2) To ensure the safety and quality of our services to you;
3) a longer retention period agreed by you;
4) Are there other provisions for retention periods.
3.2 Region of Information Storage
We will store user personal information collected in China in China in accordance with laws and regulations.
3.3 Notice when a product or service ceases to operate
When our products or services stop operating, we will make announcements in accordance with relevant laws and regulations.
and protect your legitimate rights and interests in accordance with the law.
4. Cross-border transfer of personal information
If the game you use is developed or provided by an overseas developer or related party (hereinafter referred to as "overseas receiver"), and is published and operated by our domestic agent, in order to conduct game security analysis and improve game services, we may Your relevant personal information collected in accordance with this guideline is provided to the overseas recipient. Before we provide your personal information to overseas recipients, we will obtain your separate consent in accordance with the law and inform you about the detailed rules for cross-border provision of personal information. You can also view the cross-border personal information of the product on the [Settings] interface of the relevant product. Process rule details.
5. Information Security
5.1 Safety protection measures
We strive to ensure the security of users' information to prevent information leakage, loss, improper use, unauthorized access and disclosure, etc. We use multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable level of security, including technical protection means, management system control, security system guarantee and many other aspects.
We employ industry-leading technical protection measures. The technical means we use include but are not limited to firewalls, encryption (such as SSL), de-identification or anonymization, access control measures, etc. In addition, we will continue to enhance the security capabilities of the software installed on your device. For example, we will complete some information encryption work locally on your device to consolidate secure transmission; we will know the application information installed on your device and the running process information to prevent viruses, Trojans and other malicious programs.
We have established special management systems, processes and organizations to ensure the security of personal information. For example, we strictly limit the scope of people who have access to information, require them to comply with confidentiality obligations and conduct audits, and those who violate these obligations will be punished according to regulations. We also review this management system, process and organization to prevent unauthorized access, use or disclosure of user information.
We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide a variety of security features to help you protect the security of your personal information.
5.2 Security Incident Handling Measures
In the event of a security incident such as personal information leakage, we will activate an emergency plan to prevent the expansion of the security incident. After a security incident occurs, we will inform you of the basic situation of the security incident, the disposal measures and remedial measures we will or have taken, and our response suggestions to you in the form of announcements, push notifications or emails. If it is difficult to notify one by one, we will issue warnings through announcements and other means.
6. Your rights
During your use of Hippojoy game services, we may provide you with corresponding operation settings depending on the specific conditions of game products, so that you can inquire, copy, correct, supplement, delete or withdraw your relevant personal information, you can refer to the corresponding game products specific guidelines for operation. In addition, we have set up a complaint reporting channel, and your comments will be dealt with in a timely manner.
6.1 Inquiry of personal information collection and usage rules
You can view the rules for collection and use of personal information of Hippojoy game products at any time on the [Settings] interface, including but not limited to this guideline, the "Third Party Information Sharing List", and the rules for the use of sensitive permissions and authorization of the product.
Please know and understand that the services described in this guide and the collection and use of the corresponding personal information may be different due to the specific services you choose to use, the device model and system version you use, and other factors.
6.2 Personal information inquiry and correction
1) You can inquire and access your basic account information (account avatar, nickname, and other personal information you choose to fill in), game history information (such as character level, achievements, achievements, and various product-specific game information).
2) You can inquire about more information about your use of specific Hippojoy game products and services according to the actual situation of the product in each product. For details, please refer to the description of the [Settings] interface of each product.
3) If you have other needs for personal information inquiry, copying, correction, or supplementation, you can also contact us through the contact information described in Article 9 of this guideline. However, please note that when you contact us to apply for a response to your personal information rights, in order to ensure the security of your account and personal information, we may verify your identity and account security status. We will try our best to support your reasonable request. However, we may not be able to respond to your application if it exceeds the scope of our personal information storage, exceeds a reasonable limit, or if responding to your request will seriously damage the legitimate rights and interests of you or other third parties.
6.3 Display and Sharing of Personal Information
1) The basic information of your game account (avatar, nickname, character level) will be displayed on your personal homepage, rankings you participated in or related functions.
2) Your game history information (including but not limited to your login status, battle information/status, achievement information) will be displayed to you or other users or friends according to your choice. Game products will provide you with relevant permissions according to specific circumstances, so that you can set whether to publicly display the above-mentioned relevant information. For details, please refer to the instructions in each product.
3) The information you upload or publish in Hippojoy game products, or the information you actively share externally, will be displayed to users within the scope you choose to publish or share.
4) When you authorize a third party to obtain your information in the Hippojoy game, the third party will disclose your relevant information to you or other users of the third party within the scope of your authorization. Please pay attention to the rules of the third-party platform for specific display rules and setting methods of the public scope.
6.4 Personal Information Collection and Use Authorization Changes
You can change the way we collect and use your personal information by deleting information, turning off or turning on specific product functions, or turning off or turning on the device permissions obtained by specific products (the specific permissions vary depending on the device model and system version used by the user) scope of authorization.
After the authorization is withdrawn, you may not be able to use the product functions corresponding to the authorization, but the use of other functions will not be affected. Your withdrawal of authorization does not affect the validity of the personal information processing activities that have been carried out based on your authorization before the withdrawal.
The collection and use of some personal information corresponds to the basic functions of our services. If you wish to withdraw the authorization for the collection and use of relevant personal information, we may not be able to provide you with services. In this case, if you still want to withdraw the relevant authorization, you can use the Apply for account cancellation to achieve this requirement. For example, based on the requirements of laws and regulations, real-name authentication is required to use game services. If you wish to withdraw our authorization to collect real-name authentication information and ask us to delete your real-name authentication information, we may not be able to continue to provide you with basic services for game products.
6.5 Account Cancellation
You can apply for account cancellation in the Hippojoy game product [Settings] - [Account Cancellation] or through the channels notified in the product. When you apply for account cancellation, we will verify your identity, account security status, and cancellation conditions. For details, please carefully read the instructions in the product cancellation process and the "Game Account Cancellation Agreement". After completing the cancellation of the game account, except as otherwise provided by laws and regulations or this agreement, your personal information under the game account will be deleted or anonymized, and the related products and services previously associated with the game account will no longer be associated. . Once the game account is cancelled, it cannot be recovered, please operate with caution.
We may revise this guidance from time to time. When the personal information collection and use rules described in this guideline and other matters stipulated by laws and regulations are changed, we will remind you of the revised guideline in an appropriate way when the version is updated. Please read the changed privacy protection guidelines or guidelines carefully. Your continued use of Hippojoy games means that you agree to our collection, processing or use of your personal information in accordance with the updated privacy protection guidelines.
9. Contact us
1) Send the question to email@example.com
2) contact us via http://ihippojoy.com/
We will review the issues involved as soon as possible and respond to your request within 15 working days or the time limit prescribed by laws and regulations.